What We Do:

We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That’s what we do. We’re the IT Department’s IT Department.

Who We Are:

Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It’s what makes Connection unique—what drives us to innovate and create technology solutions that stand apart from the crowd. We’d love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others.

Why You Should Join Us:

You’ll find supportive teammates and a rewarding career at Connection—plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees’ emotional well-being. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You’ll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days. 

• Manages small to large complex projects for customers, as well as multi-disciplinary projects. Provides direction for the POD, Production, Depot and R&D teams. The Project Manager assesses and develops business requirements, develops functional specifications, integrates with back-office systems, and identifies business tasks, UAT, and implementation.
• Oversees all POD projects using Microsoft project and other project management tools to from inception to production order ready.
• Provides assistance to the core POD team members when issues arise on customer projects.
• Serves as escalation point for Project Coordinator on any customer related issues.
• Monitors and manages the change control process and approval.
• Ensures all SLAs are being met by team members.
• Provides updates to management team on a weekly basis.
• Reports out weekly on the teams KPIs.
• Oversees large scale rollouts in the lab by performing kick-off meetings, daily reviews, and hourly KPI reporting and providing daily status to management teams.

• General proficiency with the Microsoft Office Suite with experience or being able to quickly learn the product. Microsoft Project; Status reporting tools; Time tracking and reporting tools; Use case development; Scrum project management; Agile development; Burn down charting.
• Advanced knowledge of SharePoint with ability to manage multiple sites.
• Possesses strong planning and negotiation skills.
• Possesses strong facilitation and meeting management skills.
• Advanced Project Management skills with ability to perform project initiation, development, implementation, scope management, status reporting and implementation.
• Ability to analyze informational requirements and needs, identify problems, provide technical advice and consultation, and ensure efficient computer systems utilization; analyze data and develop logical solutions to problems; interface effectively and cooperatively with computer system users to maintain efficient system utilization; monitor system utilization and recommend appropriate revisions to processes, procedures, and operations.
• Understanding of the complexities of scheduling in a matrix organization.
• Business acumen with the ability to develop an understanding of PC Connection, the direct sales of computer products, and the company’s strategies and an understanding of the organization’s customers, their behaviors and preferences.
• Good interpersonal skills with the ability to quickly build and sustain positive relationships with individuals and to develop strong business relationships within the organization.
• Strong team leader with ability to support a team to accomplish objectives by serving, motivating and collaborating with, and focusing on the needs of team members: attention to team dynamics and goals.
• Demonstrated capacity to learn, comprehend and have the ability to clearly and concisely present information verbally and in writing.
• Effective time management and organizational skills with ability to manage multiple tasks and priorities with competing deadlines in a fast-paced environment.
• Good listening skills with ability to receive information completely and understand what is being said.
• Reliable with ability to complete consistent, quality work and to follow through on commitments.
• Detail-oriented with item-by-item focus, meticulous attention to detail with ability to proofread for accuracy.
• Self-motivated with ability to work well on a team or independently.
• Judgment with ability to formulate opinions, compare and decide with good sense.