Ameris Bank is a purpose-driven company, dedicated to bringing financial peace of mind to communities, one person at a time. Whether a customer wants to grow their business, buy a home, or feel confident in their retirement plan, they have a partner in Ameris Bank. We serve customers in our locations across the Southeast, Mid-Atlantic and nationwide through our extensive digital offerings and mobile app.
Delivering financial peace of mind starts with a team that values integrity and rewards ingenuity. At Ameris, you'll find teammates who are inclusive, collaborative problem-solvers who go the extra mile to support one another and to meet every customer's needs. When teammates are empowered and bring their diverse perspectives to the table, we create the best possible outcomes for our customers. At Ameris, we know that a growth mindset is key for high performance and fosters an environment that prioritizes continuous improvement. Teammates have access to Employee Resource Groups that serve as advocates and allies as well as professional development opportunities to drive ongoing education. Learn more about our and how you can bring it to life as an Ameris Bank teammate.
The Retail Business Development Officer is responsible for counseling consumer and commercial customers on banking depository needs. Conducts business development calls for commercial clients and prospects, primarily focusing on depository needs and referral to other lines of business. Assist existing customers and prospects with consumer lending needs. Promotes the line of business partners of Ameris Bank and refers customers to other departments. Other duties as assigned.
Essential Functions, Duties, and Responsibilities:
* Engages with the branch in business development and customer relations activities within branch's market area; calls on existing and prospective customers to explain the bank's services and offers assistance with bank-related problems.
* Interviews loan applicants and collects and analyzes financial and related data to determine the general credit worthiness of the loan applicant and the merits of the specific loan requests. Reviews with Branch Manager or Regional Manager as designated on those loan requests exceeding assigned lending authority for approval/denial of requests. Approves or declines loans within specified limits and conducts loan closings.
* Assist the Branch Manager in their role as the Sales Manager of the Branch. Including but not limited to reviewing sales activities of the branch and conducting sales meetings.
* Sells customers on benefits of banking with Ameris Bank and using additional services of the bank.
* Provides referrals to the Lines of Business partners of Ameris Bank including but not limited to: Commercial Lending, Mortgage, Credit Cards, Merchant Services and Investment Services.
* Demonstrates leadership skillset with ability to develop and maintain collaborative relationships
* Responsible for meeting established monthly sales goals.
* Positively and proactively leads change management initiatives
* Researches, analyzes, identifies viable options, draw sound conclusions, present findings, and make thoughtful recommendations considering overall risk and the short-term and long-term impact
* Provides a high level of interactive service to others, building relationships, and addressing identified needs
* Works to understand the root cause of customer service issues.
* Practices ethical sales behaviors in accordance with the Bank's Core Values of Integrity and Honesty; always acts in teh best interest of the customer when offering additional products and services.
Required Knowledge, Skills and Competencies:
* Highly motivated team-player with ability to develop and maintain collaborative relationships
* Strong written and verbal communication skills
* Knowledge of branch operations
* Knowledge of banking policies and procedures
Industry and Work Experience:
* 4 years of previous banking or customer service experience strongly preferred
Academic:
* High school diploma or GED required
* Bachelor's degree in finance or related field preferred
Benefits Available to Employees:
Ameris Bank provides a comprehensive employee benefit package to all eligible employees.
Banking Advantages for Employees:
In addition to a wide array of benefits, Ameris Bank employees are also eligible for special bank services.
Disclaimer:
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position.
All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.