The Solution Manager 2 is responsible for driving the end-to-end solution design creation and associated deliverables. This position ensures that there is alignment of the solutions across the organization to be able to effectively implement support and maintain the company's solution portfolio.

Participate in the collection and documentation of industry use case requirements to support the creation of software and solution capabilities
• Collaborate with other key stakeholders to design entry level impactful solutions that solve industry needs
• Configure software components into repeatable solutions using established design patterns and best practices with guidance and oversight from other team members
• Assist with the creation of the deliverables in alignment with the organization's solution launch framework
• Assist in providing solution education to both internal and external stakeholders
• Comply with all corporate and departmental privacy and data security policies and practices, including but not limited to, Hyland's Information Systems Security Policy

• Bachelor's degree or equivalent experience
• Experience with Hyland Software products preferred
• Experience with relevant programming, database, and cloud technologies
• Experience with configuring, designing and deploying software
• Good critical thinking and problem solving skills
• Good oral and written communications skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact
• Good collaboration skills, applied successfully within team as well as with other areas
• Demonstrated ability to write high-quality documentation
• Microsoft Windows and Office proficient
• Ability to use original thinking to translate goals into the implementation new ideas and design solutions
• Demonstrated ability to articulate complex topics both verbally and in writing to diverse audiences
• Ability to remain customer focused and dedicated to meeting the expectations and requirements of internal and external customers while balancing the priorities of the company and the solution
• Good in system analysis, procedure analysis and business problem resolution
• Up to 20% travel time required

Based on individual states' employment laws, the following details are to comply with the relevant salary posting requirements: base salary range of $70,400-105,600 and eligible for bonus and benefits

What you can expect next

• Hyland Recruiters thoroughly review every application and will contact you within 1 to 2 weeks regarding next steps. Be sure to add Hyland to your contacts list and check your spam folder so you never miss a message from us!
• Any follow up questions? Email your Recruiter directly at Careers@Hyland.com.

Benefits

401(k) Retirement Savings. Flexible Schedule. Paid Time Off. Medical, Dental, Vision. Volunteer Paid Time Off. Wellness Reimbursement. Paid Parental Leave. Sabbatical Program.

Find out more by going to https://www.hyland.com/en/resources/articles/why-work-at-hyland .

Welcome to #HylandLife

Since 1991, it has been Hyland's mission to help our employees, customers and partners exceed their potential with our industry-leading content services platform. Our employees exude a contagious energy and are passionate about what they do - whether it's helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work.

The #HylandLife hashtag encompasses our employee-centric culture. Our employees live our culture day in and day out by bringing their best self to work. Hyland supports them to do just that through career development resources, wellbeing programs and innovation practices. We thrive on diverse viewpoints and new ideas and believe that a positive, inclusive workplace is imperative to sustainable success.

As we've grown to a company of nearly 4,000 strong, we have the opportunity to make a significant impact on our communities. We strongly support employee initiatives and align our giving campaigns and programs to organizations that are important to them.

We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, gender identity, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.