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QA/QC Specialist
Columbus, OH
Job Description
The QA/QC Specialist is responsible for the successful execution of the E2 Optics Quality Management System (QMS) to ensure projects are constructed in accordance to industry and customer standards. The roles includes planning, coordinating, collaborating and partnering with internal and external parties to support the successful execution within the framework of the E2 Optics QMS. The QA/QC Specialist role also includes serving as an instructor to register, deliver, and teach E2IQ Development and BICSI training programs to successfully transfer technical knowledge to staff in a structured manner.
Core Duties & Responsibilities: - Safety is our number one Core Value. Follow safe work practices consistent with company and client worksite policies.
- Exemplify and promote Core Values to foster and safeguard family-centric culture.
- Collaborate with customer representatives to coordinate and incorporate applicable quality expectations into the E2 Optics QMS.
- Engage and influence relevant operational personnel to promote their quality awareness to successfully comply with documented specifications and standards.
- Ability to develop QA/QC structure and tools that promote a quality awareness culture. Partner with field staff for successful implementation and execution.
- Issue, record, monitor and close nonconformance reports. Trend data to identify recurring issues.
- Conduct corrective action(s) verification audits for non-conforming observations.
- Train and coach internal employees to integrate quality awareness into daily activities.
- Practice excellence in the transfer of knowledge to trainees using effective teaching and learning strategies.
- Follows and complies applicable BICSI policies and procedures to attain and maintain instruction accreditation.
- Maintains and updates knowledge of industry practices through engagement in academic, professional and technical development activities.
- Collaborates with internal disciplines (Operations, Safety, Quality) to execute internal technical training programs incorporating both academic and hands-on training techniques.
- Performs "Train the Trainer" activities to develop local technical training capabilities for existing content and standards.
- Works with internal subject matter experts to develop standards consistent with training content.
- Conducts duties in a positive and professional manner consistent with E2 Optics business expectations.
- Share better practices, innovations and lessons learned intra/inter-site to anchor them into standards.
- Supports and promotes E2 Optics policies, programs, and services.
- Technical - Serve as a technical resource for structured cabling standards, product selection, design, and installation methods in the field.
- Ability to conduct and support area kickoff meetings for the QA/QC responsibilities.
- Manage First Time Right checklists, ensure FTR checklists are being completed on time by each team.
- Maintain, document and share lessons learned as needed.
- Travel: The individual in this role should be able and willing to travel as required.
- High school diploma or GED required
- 10hr OSHA required, 30hr preferred
- Manufacturer Technical Certifications preferred
- 5 - 7 years telecommunications/low voltage installation of both Copper and Fiber SCS systems.
- 2+ years construction/telecommunications/data center industry experience with strong background in multiple facets of the technology.
- 2+ years of training and development experience.
- Familiar with Fluke, Viavi and other testing equipment.
- Experience with structured cabling,
- 5 - 7 years telecommunications/low voltage installation of both Copper and Fiber SCS systems.
- 2+ years construction/telecommunications/data center industry experience with strong background in multiple facets of the technology.
- 2+ years of training and development experience.
- Familiar with Fluke, Viavi and other testing equipment.
- Experience with structured cabling
- Strong communication, coaching and collaborative skills.
- Demonstrate analytical, decision making and problem-solving skills.
- Ability to add value, contribute and actively participate as part of a team.
- Demonstrate professionalism with ability to engage effectively to build rapport with internal/external customers, program representatives and others.
- Ability to effectively coach, influence and encourage others in quality topics.
- Promotes a working climate that fosters winner mentality, ownership, creativity, openness, passion and spark.
- Ability to work under time pressure and adapt to changing requirements with a positive attitude.
- Use strong oral/written communication and organizational skills to consistently exceed internal/external customers' expectations.
- Disciplined, detail oriented, organized and self-starter.
- Ability to plan and prioritize tasks to efficiently conduct and complete scheduled activities.
- Ability to understand and comply with policies and standard operating procedures.
- Computer skills
- To perform this job successfully, and individual should have relevant, working knowledge of:
- Microsoft Office and software platforms (Word, Excel, Outlook, Power Point, Teams, Forms)
- Bluebeam Revu
- Bamboo HR
- NetSuites operating system
An Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. Actively recruits qualified women, minorities, disabled and veterans for all positions for which they are qualified.
Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
5 to 7 years
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