Client Service Pro actively manages a portfolio consisting of the top 10% revenue generating clients in the Commercial Division Serves as Treasury Management (TM) relationship ambassador for all things treasury including but not limited to incident management, client behavior analytics, escalation point of contact, implementation, issue troubleshooting, assessment and res

Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs. Maintain an in depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition. Utilize CAMP and other approved Marketing tools to proactively reach o

Serve as the single point of contact for the new vendor vetting and onboarding process by performing the following activities Ensure that the LOB has an understanding of the governance processes required for their project at the onset by assisting with the triage form, the PIP, the Inherent Risk Questionnaire and any other project kick off forms required to move forward W

Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs. Maintain an in depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition. Utilize CAMP and other approved Marketing tools to proactively reach o

Perform daily reconciliation of General Ledger, Internal Demand Deposit Accounts, Trust House or Trust/Treasury Positions. Monitor exception reporting and assign outstanding items to appropriate departments. #Comprehend Bancorp policies and procedures and is considered a subject matter expert. Obtain correct supporting documentation as requested by internal/external audit

Leading Internal and External Sales and Partnership meetings Assist CRA MLO colleagues with General Loan Support and Business Development Membership in real estate trade association and or nonprofit partners board or committee involvement Maintain and grow internal relationships with Membership Advantage, Community Economic Development team, Business Resource Groups and F

Leads peers in the identification of key business factors (both internal and external) that impact all lines of business. Maintains an up to date knowledge base to keep current on existing and emerging issues; applies this knowledge to assist business managers in sustaining growth. Develops recommendations and action plans to support growth and eliminate or mitigate obser

Develop referral contacts (realtors, builders, professional and personal contacts). Maintain knowledge of Fifth Third Mortgage Company's policies and procedures. Maintain knowledge of available loan products, processing procedures, and underwriting and general departmental guidelines. Follow defined protocol for escalation exceptions. Take applicant applications by comple

Implement and maintain new features and capabilities while continuously improving the quality of our technical products and services Follow industry and organizational best practices and standards, and help to lead company communities of practice to continuously refine and communicate them. Champion a culture of continuous improvement. Achieve operational excellence by op

Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs. Maintain an in depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition. Utilize CAMP and other approved Marketing tools to proactively reach o

Pursues communication with defaulted customers utilizing manual dialing to offer potential workout alternatives Contacts delinquent customers to obtain payment commitments. Makes collection/demand calls with an account load defined by applicable capacity model. Analyze customer's situation and collateral risk to present alternative solutions including Forbearance Plans, R

Develop satisfied clients and new sources of asset management revenue through frequent contact, usually for portfolios/relationships of a substantial size and complexity. Consult with major client relationships to develop investment objectives and implement a suitable investment plan and maintain an Investment Policy Statement for each relationship. Working with client ad

Manages team(s) to ensure the effective completion of the team's operational objectives. Benchmarks the performance of team against established targeted proficiency levels. Measures the team's employees by establishing performance standards and comparing actual performance against those standards. Manages the staffing, performance plans and salary administration for the t

. Build and understand complex financial models. . Perform complex financial analysis with minimal oversight. . Create high impact presentation materials using PowerPoint, Excel, Word and other relevant presentations to support the effort of the team. . Work well as part of a team in a high stress environment. . Develop good working relationships with peers and seniors in

Assigned Audit Senior Leader will determine specific duties and responsibilities. Example responsibilities may include the following Participate in the execution of audit fieldwork in compliance with audit division methodology and within defined timeframes to Support department metrics. work with the audit senior to Document and evaluate processes for Determining the adeq